Refund policy
Reserv · 2026
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Each event carries the refund policy shown on its page: flexible (up to 48 hours before), standard (up to 7 days before), or final (non-refundable).
The applicable policy is shown before payment and repeated in your confirmation email.
Cancelled events
If an organiser cancels, you are refunded in full including service fees, within 14 business days, to the original payment method.
If an event is postponed your ticket stays valid for the new date, and you may request a refund within 14 days of the announcement.
Used tickets
A ticket that has been scanned at the gate is considered used and cannot be refunded.
How to request
Send your order code to support@Reserv.sa or use the contact page; we respond within one business day.